E-commerce
E-commerce trust & safety
Velocity caps, refund/chargeback ratios, IP·billing mismatch, PII redaction.
What this package does
Pragmatic guardrails for marketplaces and DTC backends. Caps per-user request velocity, alerts when chargeback or refund ratios spike, flags IP·billing geo mismatch, and redacts PII before it reaches logs.
Designed for
- Marketplaces and DTC backends
- Order-management AI agents
- Customer-support copilots
What's included
- Per-user velocity caps (100 events / hour)
- Chargeback ratio alert @ 1%
- Refund ratio alert @ 8%
- IP · billing geo-mismatch review path
Controls in this bundle
Profile tiers
Switch profiles in Studio to retune default thresholds across the whole bundle without rewriting any control by hand. This package ships at balanced — anything you've already tightened by hand is preserved on switch.
Every control in this package uses identical parameters across all four profiles. Switching profile in Studio has no effect here.
Attestation
The canonical hash of these bundle bytes is sha256:f0733878f39943a60075dcaa09958bf866655ad98f5bbf70a3d4a73bf36d0458. The same hash is computed at lock time, at Stripe checkout, and again on the runtime side before any byte is honored.
Want to customize first? Opening this package in Studio prefills the canvas with the 8 controls above. You can add, remove, or retune any of them before you lock the hash and pay.