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Telecom

Telecom TCPA & CPNI compliance

Consent-purpose binding, CPNI access audit, velocity caps, and 5-year retention for telecom AI.

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What this package does

TCPA and CPNI-aligned guardrails for AI-powered telecom platforms. Binds every data access to a declared service purpose, audits all CPNI-covered field access, enforces per-user velocity limits to prevent robocall-pattern abuse, routes AI-generated outbound comms to a human reviewer before dispatch, and retains records for the FCC-required 5-year CPNI period.

Designed for

  • Telecom carrier AI platforms
  • MVNO and reseller AI tools
  • Telecommunications customer service AI

What's included

  • Consent-purpose binding: service, billing, marketing
  • CPNI field access audit (phone, account number, SSN)
  • Per-user velocity cap (100/hr) to block robocall patterns
  • HITL review for outbound AI-generated customer comms
  • 5-year immutable retention (FCC CPNI rules)

Controls in this bundle

ControlActionParameters
require_roleblockallowed_roles=["agent","compliance_officer","admin"]
mfa_requiredblockmax_age_seconds=900
consent_purpose_bindingblockallowed_purposes=["service_delivery","billing","marketing"]
pii_access_eventflagtracked_fields=["phone","account_number","ssn","call_records"]
pii_redactionflagstrategy="mask"
velocity_per_userblockmax_events=100, window_seconds=3600
outbound_hitl_escalationreviewsla_hours=24
breach_thresholdreviewmax_records=500
retention_max_daysflagdays=1825
immutable_logflagretention_days=1825

Profile tiers

Switch profiles in Studio to retune default thresholds across the whole bundle without rewriting any control by hand. This package ships at strict — anything you've already tightened by hand is preserved on switch.

Every control in this package uses identical parameters across all four profiles. Switching profile in Studio has no effect here.

Attestation

The canonical hash of these bundle bytes is sha256:3aa167dd6a7742140f09e7cc9f7f77ffac35508c99a7baab1890664806e46833. The same hash is computed at lock time, at Stripe checkout, and again on the runtime side before any byte is honored.

Want to customize first? Opening this package in Studio prefills the canvas with the 10 controls above. You can add, remove, or retune any of them before you lock the hash and pay.

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